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Published
30 June 2014
Category
Company News

San Francisco and San Jose Create the First Large-Scale Municipal Hotspot 2.0 Service with Ruckus Wireless and GlobalReach Technology.

Landmark Effort Gives Millions of Bay Area Residents and Visitors Secure, Automatic Connections and Seamless Connectivity with San Francisco and San Jose Free Wi-Fi Services.

SUNNYVALE, CA – June 30, 2014 – Ruckus Wireless, Inc. (NYSE: RKUS), today announced a major initiative with the City and County of San Francisco, the City of San Jose, CA and GlobalReach Technology to create the first large-scale municipal Hotspot 2.0 service that allows millions of visitors and residents to automatically and securely connect to and seamlessly roam using San Jose and San Francisco free Wi-Fi services. The new Hotspot 2.0 service is now live and operational.

Ruckus Wireless today unveiled the first cloud-based Smart Wi-Fi Access Management Service (SAMS) that combines the scale, efficiencies and cost-effectiveness of cloud-based services with best-in-class Smart Wi-Fi products and technology to give organizations the power to now easily design, manage and monetize Wi-Fi services from an intuitive ‘point-and-click’ Cloud-based portal.

An innovative approach to providing public Wi-Fi access, Hotspot 2.0 is a new technology specification developed by members of the Wi-Fi Alliance (WFA) that radically simplifies and automates how users securely connect to and roam between Wi-Fi networks without requiring users to manually select a network or sign-on.

Leveraging new Hotspot 2.0 technology, users in San Francisco and San Jose now can enjoy seamless and secure Wi-Fi data connectivity that mirrors today’s cellular experience, with the added benefit of working on Wi-Fi-only devices such as tablets and laptops. The initial Bay Area Wi-Fi Hotspot 2.0 deployment supports Hotspot 2.0 enabled iOS 7 devices (iPhone 5/5s/5c, iPad 3, iPad Mini, iPad Air, iPad Mini Retina, and iPod Touch 5th Gen) as well as Apple laptops running OS X Mavericks.

"With the adoption of Hotspot 2.0, we are literally transforming the user Wi-Fi experience,” said Vijay Sammeta, Chief Information Officer for the City of San Jose. “Hotspot 2.0 makes our infrastructure smarter by eliminating tedious and cumbersome device configuration. Now people can securely connect to and roam using our networks in a transparent fashion. Things don’t get much easier."

"People want their devices to automatically connect to trusted Wi-Fi networks whenever they are in range, and to use strong encryption as well,” said Marc Touitou, Chief Information Officer for the City of San Francisco. “This is precisely what we have achieved."

"With unprecedented cooperation, we have developed the world’s largest municipal deployment of Hotspot 2.0 technology that is open to the public and available to anyone with a supported device,” added Flavio Aggio, Chief Technology Officer for the Department of Technology of the City of San Francisco. “With this Hotspot 2.0 network in place, we expect more and more peering with other network and authentication providers which will allow us to realize our collective vision for global Wi-Fi roaming."

Ruckus Smart Wi-Fi equipment, which has been Passpoint™ Certified by the Wi-Fi Alliance, is being used to power the new Hotspot 2.0 service across both the San Jose and San Francisco Wi-Fi networks. Simple device provisioning and unified authentication services are being provided through a cloud-based system operated by GlobalReach, a Ruckus technology partner.

The GlobalReach software platform includes the AAA servers (Authentication, Authorization and Accounting), Hotspot 2.0 device detection, and landing pages with the Hotspot 2.0 token. The Hotspot 2.0 provisioning feature, developed by GlobalReach, configures devices with an ‘anonymous’ credential which is used to automatically connect to any network honoring the credential and is also a component in the process used to generate the encryption keys for the secure connection.

Users simply click to connect securely. GlobalReach then provides each user device with a one-time provisioning file that automatically configures the requisite Wi-Fi settings and encryption without any human intervention. Once a guest registers and is provisioned with the Hotspot 2.0 credential, they can automatically and securely connect to either of the cities’ WLAN infrastructures whenever they are in range.

Read the full press release here.

For more information on the GlobalReach/Ruckus Partnership, click here.


 

About GlobalReach Technology:

GlobalReach Technology is the Wi-Fi AAA and captive portal platform purpose-built for the world’s largest service providers, who use it to manage multiple, complex wireless services for their business customers.

Its software and cloud-based platform powers some of the world’s most complex Wi-Fi services, delivering billions of authentications a year. These include San Francisco, San Jose, New York, London, Sydney, Mexico and throughout Europe.

Media contact:

Kate Cleevely
kate.cleevely@globalreachtech.com
T. +44 (0) 7754 920043